Frequently Asked Questions
Everything you need to know about your order and our collections.
How long will it take for my order to ship?
Standard processing takes 3-5 business days. Once shipped, domestic delivery typically takes 5-7 business days, while international shipping can take 2-4 weeks depending on your location.
What is your return policy?
We accept returns on unworn and unwashed items within 30 days of delivery. Please note that limited edition items and cosmetics are final sale for hygiene and exclusivity reasons.
How can I track my package?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to the carrier's website.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do you ship internationally?
Yes, we ship to most countries worldwide. Please be aware that international orders may be subject to customs duties and taxes upon arrival, which are the responsibility of the customer.
The item I want is out of stock. Will it be restocked?
While we frequently restock core collection items, our limited edition drops are usually one-time releases. We recommend signing up for our newsletter to receive restock alerts.